Mobile SIM Plans by ChrisTel
ChrisTel Mobile Monthly SIM Plans important information
The ChrisTel Mobile Plans, specifically designed for postpaid users, utilize the Telstra Wholesale Mobile Network. These plans are expected to offer extensive coverage in all major Australian cities, most outer-metro regions, larger regional centers, and several smaller towns and transport corridors. For details on predicted coverage areas, you can visit the Telstra site. Additionally, ChrisTel's plans include options for unlimited data, ensuring you stay connected without worrying about data limits.
Cancellation policy
If you intend to cancel your ChrisTel Mobile Plans postpaid SIM plan early before activation, there are no early cancellation charges. However, any service charges or remaining costs associated with the service, such as those on the SIM card, will need to be paid in full.
You can cancel your plan at any time by calling, messaging, or emailing us. Upon cancellation, your service will be disconnected immediately, and ChrisTel will not refund any money you've already paid, regardless of whether you have unlimited data plans or not.
Customer terms & conditions
Please read the full Customer terms and conditions of the service offered by ChrisTel, including details about ChrisTel Mobile Plans, in the document's sections. All postpaid SIM plans' prices are GST inclusive, along with our unlimited data plans.
International Roaming
Please note that international roaming Pay-As-You-Go has been barred. Therefore, users of ChrisTel Mobile Plans will only be able to roam in countries covered by our roaming packs, which include options like 5GB, 10GB, and 3GB. This is important for those considering our postpaid SIM plans or unlimited data plans.
Data limits
With ChrisTel Mobile Plans, customers can choose between Auto Top Up or No Top Up options. They can also check their data usages through the online portal, making it easy to manage their postpaid SIM plans or unlimited data plans.
Restrictions on services below
Your ChrisTel Mobile Plans cannot be used for: SMS and calls to premium numbers (e.g. 19xx numbers), calls to certain satellite numbers, and calls and data via Satellite to Mobile connectivity, even with our unlimited data plans or postpaid SIM plans.
Plan prices may change
You will be notified of any changes to your ChrisTel Mobile Plans, including postpaid SIM plans and unlimited data plans, 60 days before the changes are implemented.
Privacy Policies
ChrisTel collects the required customer information for identifying customers, and a third-party ID verifier company verifies government ID through your nominated bank. Importantly, ChrisTel does not store or track customer ID details to maintain customer privacy. As you explore our ChrisTel Mobile Plans, including our postpaid SIM plans and unlimited data plans, rest assured that we protect customer data through secure collection practices. Customer personal information is handled with the highest level of security, transparency, and compliance, ensuring your privacy is always safeguarded in accordance with Australian Privacy and ACMA regulations.
Please read our collection of Customer data and privacy policy to protect Customer identity, especially if you are interested in ChrisTel Mobile Plans, postpaid SIM plans, or unlimited data plans.
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