Mobile ChrisTel Postpaid SIM Plans

If you intend to cancel your mobile postpaid SIM plan early before the activation there are no early cancellation charges, but any service charges or remaining associated cost with the service (e.g. on SIM card) will need to be paid in full. 

You can cancel your plan at any time by calling us, messaging us or emailing. When you cancel, your service will be disconnected immediately, and ChrisTel won't refund any money you've already paid.  

Please read the full Customer terms and conditions of the service offered by ChrisTel in the document's sections. All plans' prices are GST inclusive.

Please note that international roaming Pay-As-You-Go has been barred. As such, end-users will only be able to roam in countries covered by our roaming packs. (5GG/10GB/3GB more details in the doc section)

Auto Top Up or No Top Up. Customers can check the usages in the online portal

Your plan can’t be used for: 

SMS & calls to premium numbers (e.g. 19xx numbers)

Calls to some satellite numbers

Calls and data via Satellite to Mobile connectivity 

Your will be notified if any changes in your plan 60 days before the changes are implemented

ChrisTel collects the required Customer information for identifying Customers and third-party ID verifier company verifies  Govt ID  through your nominated bank. and ChrisTel does not store or track Customer's ID details for Customer privacy purpose

We protect customer data through secure collection, Customer personal information is handled with the highest level of security, transparency, and compliance to ensure your privacy is always protected. Compliances with Australian Privacy and ACMA.